This page contains links to each state’s website where you can find the most up-to-date information about how each state is responding to the coronavirus (COVID-19).
NAUPA encourages states administrators, holders, and the public to remain patient and flexible with regards to reporting and claims processing as business processes are likely to be affected.
For more resources please visit nast.org/covid
|Alabama – Alabama is operating under normal business hours and services.|
|Arkansas – In light of the ongoing COVID-19 pandemic and pursuant to A.C.A. § 18-28-207(f), the Auditor|
of State finds good cause to grant a thirty (30) day extension to insurance companies to comply with Arkansans’
unclaimed property laws.The new deadline for the 2020 Arkansas report of unclaimed property and remittance is June 1.
|Bank of Canada|
California – The California State Controller’s Office Unclaimed Property Division is adjusting workplace procedures in alignment with federal, state, and local directives, and continues to be operational at this time.
Unclaimed property holder Remit Report and remittance due dates have been postponed.
* The dates for holders of unclaimed property to submit their Remit Reports and remittances is postponed to June 1, 2020 through August 15, 2020.
* Holders or agents of holders who have the ability to submit their Remit Reports and remittances by the original June 1-15, 2020 due dates may proceed.
Unclaimed property reporting deadlines for life insurance reports have been postponed.
* The final filing date for life insurance corporations to submit their 2020 Notice Reports is postponed from April 30, 2020 to June 30, 2020.
* The 2020 Remit Reports and remittances for life insurance corporations will be due February 1-15, 2021.
* Life insurance holders or agents of life insurance holders who have the ability to submit their Notice Reports by the original April 30, 2020 due date may proceed.
For questions or information about reporting unclaimed property and holder outreach:
* Email the Outreach and Compliance Unit at email@example.com.
The following resources are available to help property owners with claiming property:
* Email our Research and Public Response staff using this email form.
* If you need an immediate response, contact our Call Center between 8am and 5pm Pacific Standard Time Monday through Friday, excluding state holidays, at (800) 992-4647 (Nationwide) or (916) 323-2827 (Outside of US). Please be aware, you may encounter longer than normal wait times.
|Colorado – Colorado Governor Jared Polis announced a safer-at-home approach on Monday, May 4th, 2020. All Colorado Unclaimed Property Division employees are working from home until further notice. Claims are continuing to be approved, and checks will continue to go out via partner printing and mailing agencies. Claim status can be reviewed online, at any time (https://colorado.findyourunclaimedproperty.com/). Email is the preferred contact method at this time. Holders with extension requests may email us at Holders@state.co.us . Claimants may email the division at GreatCOPayback@state.co.us. Please provide as much detail as possible so we may resolve your question as quickly as possible.|
Due to the ongoing COVID-19 pandemic the CT Unclaimed Property Division has implemented several new processes to protect employees and adhere to the Governor’s social distancing requirements while continuing to serve the citizens of Connecticut.
First, visitors access to the office has been temporarily restricted. Secondly, the unprecedented pandemic has mandated non-essential employers to implement work from home protocols. Considering these extraordinary circumstances, Treasurer Wooden waived notary signature on the holder report coversheet for holder reports submitted during the 2020 reporting cycle. Also, holders were asked to apply for an extension if they were unable to meet the 2020 reporting deadline (March 30, 2020) by visiting our website at https://portal.ct.gov/OTT/Unclaimed-Property/Forms-and-Instructions.
Delaware – The Delaware Office of Unclaimed Property (OUP) remains open and operational while staff continue to work remotely. We will respond to all inquiries as soon as possible. Please refrain from sending multiple messages, as this will only slow response times.
CLAIMANTS: Beginning June 8, 2020, OUP staff will be available to meet in person with claimants by scheduled appointment only. To schedule an appointment, please call (855) 505-7520 or email firstname.lastname@example.org. Claimants will be required to wear a face covering, comply with health screening procedures for the Carvel State Office Building, and abide by all social distancing protocols during their scheduled appointments.
OUP is not currently meeting with claimants on an unscheduled, walk-in basis. Claimants who do not have a confirmed appointment will not be seen.
Claimants are strongly encouraged to obtain assistance by phone at (855) 505-7520, by email at email@example.com, or here on our website.
For existing claims, claimants are encouraged to submit supporting documents via the secure website portal at https://unclaimedproperty.delaware.gov/app/claim-doc-upload or mailed to:
Delaware Department of Finance
Claimants who wish to drop off documentation (for review and processing at a later time) may do so by scheduling an appointment by calling (855) 505-7520 or emailing firstname.lastname@example.org.
HOLDER REPORTING: Holders may continue to submit annual reports via our website. Technical information concerning holder reporting, including payment by wire or ACH, is available in the Holder Reporting Handbook. Questions regarding holder reporting and extension requests may be sent by email to Escheat.email@example.com.
|District of Columbia – The District of Columbia Unclaimed Property Office will not be taking any walk-in or in-person appointments from 03/16/2020 through 04/01/2020. Thank you for your understanding and we apologize for any inconvenience this may cause.|
|Georgia – Due to concerns regarding COVID-19, the DOR is encouraging all taxpayers to conduct their business with the DOR through online services.|
|Hawaii – The Unclaimed Property Office is closed until further notice.|
|Idaho – The Idaho Unclaimed Property office are practicing preventative measures due to COVID-19. Many staff members are telecommuting and are unable to return phone calls at this time. Holders and claimants can visit our website at YourMoney.Idaho.gov for general information, to file claims, and to check on the status of claims.|
Illinois – The Illinois State Treasurer’s Office is working with a reduced staff to do our part to encourage social distancing in response to COVID-19. Our employees are affected by school closings and COVID-19 just like other organizations in the public and private sector.
As a result, while claims may still be filed online, we will not have the staff to process new claims that require staff review or assistance. Please note that claims already received will require longer times to process because of our staffing levels.
The Illinois State Treasurer’s Office, Unclaimed Property Division understands that businesses are likely to be impacted by COVID-19 and subsequent business interruptions. A 30-day extension will be automatically granted to all annual reports due by April 30, 2020 for requests submitted via email to firstname.lastname@example.org. Administrative rules require extension requests be received at least 15 business days before the due date. Thus, requests should be sent before the close of business on April 9, 2020. Additionally, interest and late-filing penalties will be waived for up to 60 days after the end of the emergency declaration in Illinois
Meanwhile, we strongly advise you to follow the advice of public health experts on how to stay healthy and to stay home if you, or a family member, are sick. Additional information about COVID-19 can be found on the IDPH and CDC websites. The Illinois Department of Public Health’s statewide COVID-19 hotline number to answer any questions from the public or to report a suspected case is 1-800-889-3931.
Thank you for your patience and understanding.
Indiana – Due to the ongoing COVID-19 outbreak, Indiana’s Unclaimed Property Division has instituted several new procedures to help protect our employees. Please be advised that while all critical functions of the office are being fulfilled, there may be a delay in some services including the processing and payment of unclaimed property claims. We appreciate your patience as we navigate this very complex issue with the rest of our state and country.
For Reporting Companies: The Indiana Office of the Attorney General Unclaimed Property Division understands that businesses are likely to be impacted by COVID-19 and subsequent business interruptions etc. As a reminder, Holders are able to file an extension with our office 30 days prior to the reporting deadline.
Iowa – In response to COVID-19, the State of Iowa Treasurer’s Office has closed its lobby to the public until further notice. Unclaimed property claimants and reporting businesses are encouraged to visit the treasurer’s website, GreatIowaTreasureHunt.gov, for general information, to file claims and to check on the status of claims. Claimants can complete and upload their supporting documentation through the treasurer’s secure portal.
For general and claim related inquiries:
For reporting related inquiries:
|Kansas – Kansas is granting extensions. Holders can request an extension via the extension request form available on our website.|
|Kentucky – As a precaution to protect the health of Kentucky State Treasury staff and those we serve, the Unclaimed Property Division is currently working by telecommuting. Please visit our website at www.treasury.ky.gov for information regarding unclaimed property or email email@example.com for assistance. Our online database, www.missingmoney.com is still available to allow individuals to search for unclaimed property and begin the claims process online. Holders seeking an extension can also email firstname.lastname@example.org for further assistance with the extension request process.|
|Louisiana – IMPORTANT NOTICE FROM STATE TREASURER JOHN SCHRODER: Our office is closed to the public during the coronavirus outbreak to protect you and our workers. We encourage you to visit our website www.latreasury.com to search for your unclaimed property, start the claim process or to check the status of your claim. You may also call us toll-free at 1-888-925-4127 to search for Unclaimed Property.|
|Maine – Due to the recent concerns with COVID-19 and the guidance from the Governor, the Treasurer’s Office will be suspending any ‘in-person’ meetings regarding claim processing. For questions or issues related to your claim, please email email@example.com anytime or call (207) 624-7470 Monday through Friday between 10am and 4pm.|
|Maryland – Maryland has officially moved the 4/30/2020 deadline for insurance company reporting and remittance to 7/31/2020|
Massachusetts – Effective Tuesday, March 17, 2020, the division’s call center is closed until further notice and the office will not be open for in-person assistance. We encourage you to use this website to search for the name of someone that may have unclaimed property, generate a claim form, upload documentation and to check the status of a pending claim. The Division has set up dedicated voicemail and email boxes (listed below) where you can leave a message or send an email and an employee from the Division will reach out to you. Please note that during this time returned calls and emails may be slightly delayed.
The Division is granting a 2 month extension on its Spring reporting deadlines for Life Insurance and Tangible Property. Holdebrs do not need to request a waiver as this is a policy that has been adopted for this year only.
For claims, property searches and general inquiries:
For inquiries from the corporate holder community:
|Michigan – Statute provides Holders with an option to request a 60-day extension and we will take those requests into consideration as they are received.|
Minnesota – As a result of the COVID-19 pandemic, please note the following updates from the Minnesota Department of Commerce’s Unclaimed Property Unit:
1) The Department is not physically open to the public at this time; and
2) Department staff are working remotely and continue to process claims as well as to respond to phone calls, emails, and mail.
For general and claim-related inquiries:
For inquiries from the corporate holder community:
Mississippi – While the Office of the State Treasurer and its Unclaimed Property division are closed to the public during this time of COVID-19 countermeasures, we continue to process claims and cut checks to those determined to be the lawful owners of the unclaimed property. All completed, notarized claims forms must be submitted by regular mail. Questions regarding the claims process can be submitted by email at firstname.lastname@example.org or claimants can leave us a voice mail by calling: 601-359-3534. Claimants can:
1. Print and complete the Unclaimed Property Claim Form. Be sure to include the property identification number.
Office of the State Treasurer
|Missouri – The Missouri State Treasurer’s Office understands that businesses are likely to be impacted by COVID-19 and subsequent business interruptions etc. Because of this, holders that require an extension for reporting unclaimed property will be granted a 30-day extension when requested in writing. Holders needing more than 30 days, but not exceeding 90 days, should put the additional time requested in writing. Please reach out to UCP@treasurer.mo.gov with written requests or with any questions.|
|Nebraska – The Nebraska State Treasurer’s Office recognizes that business operations have been impacted by the COVID-19 health crisis. Life Insurance holders who are unable to submit their report by May 1st should document their extension request through the following link. Extension requests of up to 90 days will be allowed. https://treasurer.nebraska.gov/up/holder-reporting/request-extension.aspx|
|New Hampshire – Until Further Notice, the New Hampshire State Treasury’s Abandoned Property Division will no longer host walk-up inquiries or claim filings due to the COVID-19 breakout. Our office remains staffed. If you need assistance with filing a claim, please use or website or call the Division at 603 271 2619, or in state toll free at 800 791 0920.|
|New Jersey – To accommodate those affected by COVID-19, the Unclaimed Property Administration will be automatically extending the 2020 Life Insurance reporting deadline to June 30, 2020. There is no need for Holders to file an extension|
North Carolina – North Carolina State Treasurer Dale Folwell and the Unclaimed Property Division hope all are staying safe during these unprecedented times. While North Carolina encourages holders to report and remit unclaimed property by November 1, the reporting deadline has been extended until January 31, 2021 for businesses directly impacted by the Coronavirus pandemic. Formal requests for an extension are not required.
|Ohio – Many of our staff are teleworking to stop community spread of the coronavirus (COVID-19). Our office will also no longer be accepting walk-in customers. While we continue to review and pay claims, and mail checks, we want to let you know this may take more time than usual. Thank you for your patience. Please connect with us by calling 614-466-4433 or via email at email@example.com.|
|Oklahoma – For health and safety reasons, a temporary suspension of claims processing was required, however, the Oklahoma Unclaimed Property Program is back in full operation. We have reassigned personnel from other divisions to boost output and service. Due to the ongoing threat of viral spread, in-person meetings are not being conducted until further notice.|
Pennsylvania – Recognizing the substantial disruption experienced by businesses in response to efforts to mitigate the health threat posed by the coronavirus (COVID-19), the Pennsylvania Treasury Department is granting a two-month waiver of all fines, penalties and interest assessments for any unclaimed property report filed late. The statutory deadline for Holders to file and remit unclaimed property remains April 15, 2020. However, the Department will waive all fines, penalties and interest otherwise applicable for all late filed reports and property received by the Department on or before June 15, 2020.
This announcement may also be found at:
|Quebec – Given the current exceptional circumstances, we ask that you use our online services instead of coming to our offices. We are doing our part to restrict the spread of the virus.|
|South Carolina – Governor McMaster has issued an Executive Order beginning March 20, 2020 due to the threat of COVID-19. As a result, the State Treasurer’s Office has suspended walk-in and in-person appointments for Unclaimed Property effective March 20, 2020. Please be assured that we are still working to serve the citizens of our state and our office remains operational as staff continue to review and process claims as they are received. Our website is available to search for unclaimed property, generate a claim form, upload documentation and check the status of a pending claim. If you have any questions or issues related to your claim, you may call us at (803) 737-4771.|
|South Dakota – The Division of Unclaimed Property is closed until further notice. We are joining the fight to stop the spread of COVID19 (Coronavirus). Claims can be submitted, however processing is suspended until further notice. Thank you for your patience.|
Tennessee – Out of the abundance of caution the State of Tennessee Unclaimed Property Division staff is working remotely. At this time we have suspended any in-person meetings. Currently, all critical functions are being fulfilled. If any circumstances change related to COVID-19 that impact our daily operations, further updates will be communicated in future posts.
Holder Reporting: Currently you can still find any information regarding the reporting of unclaimed property at our website www.ReportItTN.gov. In addition you can reach us at firstname.lastname@example.org and (615) 253-5362.
Claims: Currently you can still search and file a claim online at www.ClaimItTN.gov . In addition you can reach us at (866) 370-9429.
|Texas – In response to the spread of COVID-19, the Texas Comptroller’s office has implemented agency-wide teleworking beginning Monday, March 16. ClaimItTexas.org remains online to file claims, submit documentation, request property searches, and file unclaimed property reports. Additionally, our staff is available to answer questions by calling 1-800-321-2274, Monday-Friday 8:00 a.m. – 5:00 p.m|
While our walk-in office and mailroom operations currently remain open, we encourage you to make full use of all our online tools before visiting our office or mailing in documentation. This ensures that our staff members can receive all necessary information in the fastest possible manner.
|Utah – At the direction of Treasurer David Damschen, in hopes of slowing the community spread of the coronavirus (COVID-19), many of our staff will be teleworking for the next few weeks. We ask for your patience as we respond to your needs through email, phone, and chat support 8:00 – 5:00 M-F.|
Phone: (801) 715-3300
Chat: available on website
|Vermont – Holders that require an extension for reporting unclaimed property will be granted a 30-day extenstion when requested in writing. Holders needing more than 30 days, but not exceeding 60 days, should put additional time requested in writing. Please reach out to TRE.UPCompliance@vermont.gov with written requests or questions.|
|Washington – Due to the COVID-19 pandemic, our offices remain closed to the public. Claims filed online continue to be worked; however, incoming mail will incur processing delays. We encourage you to file your claim via our website (https://ucp.dor.wa.gov/ ) and attach your proof electronically. If you have questions, please connect with us by calling 360-534-1502 or via email at email@example.com . The Department has created a webpage listing relief for businesses during the COVID-19 Pandemic.|
West Virginia – To help reduce the spread of Coronavirus (COVID-19), the West Virginia State Treasurer’s Office is CLOSED to outside visitors. We assure you the services provided by the office’s Banking Services, Board of Treasury Investments, SMART529 Educational Savings Plan, West Virginia Retirement Plus program, WVABLE and Unclaimed Property division remain operational. If you need to speak with a staff member, call 304-558-5000 or visit us online at www.wvtreasury.com.
For Reporting Companies: The West Virginia Treasurer’s Office Unclaimed Property Division understands that businesses are likely to be impacted by COVID-19 and subsequent business interruptions etc. As a reminder, Holders are able to file an extension with our office.