This page contains links to each state’s website where you can find the most up-to-date information about how each state is responding to the coronavirus (COVID-19).
NAUPA encourages states administrators, holders, and the public to remain patient and flexible with regards to reporting and claims processing as business processes are likely to be affected.
Alabama – Alabama Governor Kay Ivey has issued a State of Emergency in response to the pandemic outbreak of Coronavirus (COVID-19). As a result, all Unclaimed Property Division employees are on emergency leave and our office is currently closed. We expect to reopen and resume normal business hours on Monday, April 6, 2020. It is expected that all claims processing and payment of claims will be delayed until after May 1, 2020. Please visit this website for updated information and changes to this timeline.
California – The California State Controller’s Office takes the COVID-19 pandemic very seriously, and understands that people may have concerns about potential interruptions in government services. The Unclaimed Property Division is adjusting workplace procedures in alignment with federal, state, and local directives, and continues to be operational at this time.
The following resources are available to help property owners with claiming property:
· Email our Research and Public Response staff using this email form.
· If you need an immediate response, contact our Call Center between 8am and 5pm Pacific Standard Time Monday through Friday, excluding state holidays, at (800) 992-4647 (Nationwide) or (916) 323-2827 (Outside of US).
For questions or information about reporting unclaimed property and holder outreach:
· Email the Outreach and Compliance Unit at email@example.com.
Colorado – Denver Mayor Hancock announced a new Public Health Order with a stay at home directive for the City and County of Denver that went into effect Tuesday, March 24th. All Colorado Unclaimed Property Division employees are working from home until further notice. Claims are continuing to be approved, and checks will continue to go out as long as partner printing and mailing state agencies are working. Claim status can be reviewed online, at any time (https://colorado.findyourunclaimedproperty.com/). Email is the preferred contact method at this time. Holders with extension requests may email us at Holders@state.co.us . Claimants may email us at GreatCOPayback@state.co.us
Delaware – Assistance is available by calling (855) 505-7520 or by email at firstname.lastname@example.org. Claims and supporting documents should be submitted via the Unclaimed Property website at https://unclaimedproperty.delaware.gov/. Please refrain from sending multiple messages, as this will slow response times. To promote social distancing during this period, walk-in customers will be permitted to drop off information and documentation and a representative will follow-up by phone or email.
Delaware’s spring reporting deadline for most holders (excluding insurance companies and banking organizations) was March 1, 2020. OUP understands that holder business operations are likely to be impacted by the coronavirus. Holders are encouraged to file their annual reports and remit payment and securities as soon as feasible. Those holders who require an extension for filing their annual report will be granted a 30-day extension upon written request to Escheat.email@example.com.
District of Columbia – The District of Columbia Unclaimed Property Office will not be taking any walk-in or in-person appointments from 03/16/2020 through 04/01/2020. Thank you for your understanding and we apologize for any inconvenience this may cause.
Georgia – Due to concerns regarding COVID-19, the DOR is encouraging all taxpayers to conduct their business with the DOR through online services.
Hawaii – The Unclaimed Property Office is closed until further notice.
Idaho – The Idaho Unclaimed Property office are practicing preventative measures due to COVID-19. Many staff members are telecommuting and are unable to return phone calls at this time. Holders and claimants can visit our website at YourMoney.Idaho.gov for general information, to file claims, and to check on the status of claims.
Illinois – The Illinois State Treasurer’s Office is working with a reduced staff to do our part to encourage social distancing in response to COVID-19. Our employees are affected by school closings and COVID-19 just like other organizations in the public and private sector. As a result, while claims may still be filed online, we will not have the staff to process new claims that require staff review or assistance. Please note that claims already received will require longer times to process because of our staffing levels.
Indiana – Due to the ongoing COVID-19 outbreak, Indiana’s Unclaimed Property Division has instituted several new procedures to help protect our employees. Please be advised that while all critical functions of the office are being fulfilled, there may be a delay in some services including the processing and payment of unclaimed property claims. We appreciate your patience as we navigate this very complex issue with the rest of our state and country.
For Reporting Companies: The Indiana Office of the Attorney General Unclaimed Property Division understands that businesses are likely to be impacted by COVID-19 and subsequent business interruptions etc. As a reminder, Holders are able to file an extension with our office 30 days prior to the reporting deadline.
Kansas – Kansas is granting extensions. Holders can request an extension via the extension request form available on our website.
Louisiana – IMPORTANT NOTICE FROM STATE TREASURER JOHN SCHRODER: Our office is closed to the public during the coronavirus outbreak to protect you and our workers. We encourage you to visit our website www.latreasury.com to search for your unclaimed property, start the claim process or to check the status of your claim. You may also call us toll-free at 1-888-925-4127 to search for Unclaimed Property.
Maine – Due to the recent concerns with COVID-19 and the guidance from the Governor, the Treasurer’s Office will be suspending any ‘in-person’ meetings regarding claim processing. For questions or issues related to your claim, please email firstname.lastname@example.org anytime or call (207) 624-7470 Monday through Friday between 10am and 4pm.
Maryland – Maryland has officially moved the 4/30/2020 deadline for insurance company reporting and remittance to 7/31/2020
Massachusetts – Effective Tuesday, March 17, 2020, the division’s call center is closed until further notice and the office will not be open for in-person assistance. We encourage you to use this website to search for the name of someone that may have unclaimed property, generate a claim form, upload documentation and to check the status of a pending claim. The Division has set up dedicated voicemail and email boxes (listed below) where you can leave a message or send an email and an employee from the Division will reach out to you. Please note that during this time returned calls and emails may be slightly delayed.
The Division is granting a 2 month extension on its Spring reporting deadlines for Life Insurance and Tangible Property. Holdebrs do not need to request a waiver as this is a policy that has been adopted for this year only.
For claims, property searches and general inquiries:
For inquiries from the corporate holder community:
Michigan – Statute provides Holders with an option to request a 60-day extension and we will take those requests into consideration as they are received.
Minnesota – As a result of the COVID-19 pandemic, please note the following updates from the Minnesota Department of Commerce’s Unclaimed Property Unit:
1) The Department is not physically open to the public at this time; and
2) Department staff are working remotely and continue to process claims as well as to respond to phone calls, emails, and mail.
For general and claim-related inquiries:
For inquiries from the corporate holder community:
Mississippi – While the Office of the State Treasurer and its Unclaimed Property division are closed to the public during this time of COVID-19 countermeasures, we continue to process claims and cut checks to those determined to be the lawful owners of the unclaimed property. All completed, notarized claims forms must be submitted by regular mail. Questions regarding the claims process can be submitted by email at email@example.com or claimants can leave us a voice mail by calling: 601-359-3534. Claimants can:
1. Print and complete the Unclaimed Property Claim Form. Be sure to include the property identification number.
Office of the State Treasurer
Missouri – The Missouri State Treasurer’s Office understands that businesses are likely to be impacted by COVID-19 and subsequent business interruptions etc. Because of this, holders that require an extension for reporting unclaimed property will be granted a 30-day extension when requested in writing. Holders needing more than 30 days, but not exceeding 90 days, should put the additional time requested in writing. Please reach out to UCP@treasurer.mo.gov with written requests or with any questions.
New Hampshire – Until Further Notice, the New Hampshire State Treasury’s Abandoned Property Division will no longer host walk-up inquiries or claim filings due to the COVID-19 breakout. Our office remains staffed. If you need assistance with filing a claim, please use or website or call the Division at 603 271 2619, or in state toll free at 800 791 0920.
New Jersey – To accommodate those affected by COVID-19, the Unclaimed Property Administration will be automatically extending the 2020 Life Insurance reporting deadline to May 31, 2020. There is no need for Holders to file an extension
Ohio – Many of our staff will be teleworking for the next few weeks in an effort to stop COVID019. We ask for your patience as we respond to your needs through our remote network. Please try to avoid in-person visits to our offices and connect with us via phone call or email.
Pennsylvania – Recognizing the substantial disruption experienced by businesses in response to efforts to mitigate the health threat posed by the coronavirus (COVID-19), the Pennsylvania Treasury Department is granting a two-month waiver of all fines, penalties and interest assessments for any unclaimed property report filed late. The statutory deadline for Holders to file and remit unclaimed property remains April 15, 2020. However, the Department will waive all fines, penalties and interest otherwise applicable for all late filed reports and property received by the Department on or before June 15, 2020.
This announcement may also be found at:
Quebec – Given the current exceptional circumstances, we ask that you use our online services instead of coming to our offices. We are doing our part to restrict the spread of the virus.
South Dakota – The Division of Unclaimed Property is closed until further notice. We are joining the fight to stop the spread of COVID19 (Coronavirus). Claims can be submitted, however processing is suspended until further notice. Thank you for your patience.
Tennessee – Out of the abundance of caution the State of Tennessee Unclaimed Property Division staff is working remotely. At this time we have suspended any in-person meetings. Currently, all critical functions are being fulfilled. If any circumstances change related to COVID-19 that impact our daily operations, further updates will be communicated in future posts.
Holder Reporting: Currently you can still find any information regarding the reporting of unclaimed property at our website www.ReportItTN.gov. In addition you can reach us at firstname.lastname@example.org and (615) 253-5362.
Claims: Currently you can still search and file a claim online at www.ClaimItTN.gov . In addition you can reach us at (866) 370-9429.
Texas – In response to the spread of COVID-19, the Texas Comptroller’s office has implemented agency-wide teleworking beginning Monday, March 16. ClaimItTexas.org remains online to file claims, submit documentation, request property searches, and file unclaimed property reports. Additionally, our staff is available to answer questions by calling 1-800-321-2274, Monday-Friday 8:00 a.m. – 5:00 p.m
Utah – At the direction of Treasurer David Damschen, in hopes of slowing the community spread of the coronavirus (COVID-19), many of our staff will be teleworking for the next few weeks. We ask for your patience as we respond to your needs through email, phone, and chat support 8:00 – 5:00 M-F.
Vermont – Holders that require an extension for reporting unclaimed property will be granted a 30-day extenstion when requested in writing. Holders needing more than 30 days, but not exceeding 60 days, should put additional time requested in writing. Please reach out to TRE.UPCompliance@vermont.gov with written requests or questions.
West Virginia – To help reduce the spread of Coronavirus (COVID-19), the West Virginia State Treasurer’s Office is CLOSED to outside visitors. We assure you the services provided by the office’s Banking Services, Board of Treasury Investments, SMART529 Educational Savings Plan, West Virginia Retirement Plus program, WVABLE and Unclaimed Property division remain operational. If you need to speak with a staff member, call 304-558-5000 or visit us online at www.wvtreasury.com.
For Reporting Companies: The West Virginia Treasurer’s Office Unclaimed Property Division understands that businesses are likely to be impacted by COVID-19 and subsequent business interruptions etc. As a reminder, Holders are able to file an extension with our office.